1). How do you empty your hot tub?
There is a plug outlet to drain the water at the base of the spa.
2). How much will I spend on chemicals?
We estimate for average use around £4 per week.
3). What are the access requirements to deliver the hot-tub?
We require clear access of 1m wide by 2.3/2.5m high with no obstructions.
4). How can i pay for my hot tub?
The easiest way to pay is by a BACS bank transfer. Alternatively we can take credit and debit card payments. We accept cheques too.
5). Can hot-tubs be installed on wooden decking?
Hot tub's are normally fine to go on decking.
6). How much do the hot tubs cost to run?
Electric usage of keeping the hot tub constantly on costs somewhere between £1 - £2 per day.
7). How do the jets work? Are they adjustable?
There are 4 jet options and several diverters to adjust the flow of the water.
8). What is the delivery cost?
Delivery is usually included free with the purchase of a hot tub.
9). Tell me about the warranty, and are parts readily available?
We keep a large stock of parts here in the UK.
5 year spa shell warranty, 1 year surface warranty of the hot tub to be free from defects in materials and workmanship, 1 year electrical equipment and components. ( pumps, heaters and control systems).
Please see warranty section on 'Terms and Conditions'' page for full break down of warranty.
10). What if I need a crane to install the hot tub?
There is sometimes an extra charge involved depending on your location.
11). What about servicing my hot tub?
We have a team of hot tub service engineers that cover the uk throughout the year.
Have a question about the hot tubs you need an answer to?
Feel free to give us a call on (01772) 439005.
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